TU Delft Library


FAQ

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Borrowing & membershipCitation & plagiarismCollection & searchingOrdering copiesPublishingVisitor info
Can I return books from the faculty library to the central library?

Yes, every book can be returned to either location (central library or architecture library).

How can I pay my fines?
  • At the self-service station, using chipknip
  • At the information desk (see opening hours), using PIN, or cash
How do I become a member of TU Delft Library?

Come to the information desk during opening hours. Bring an identity document with you and proof of your address. At present it is not possible to apply for membership online, but we are working on that.

See the Membership page for more information.

How do I borrow a book from another library?

This service is only available to TU Delft students and employees. It is not free of charge.

Send your request, stating your campus card number, to Ask Your Library, our customer service. See Borrowing from another library for more information.

How do I borrow a book?

To borrow books, you must be a member of TU Delft Library. TU Delft students and employees are members automatically. All members can collect books themselves and borrow them at our self-service stations. TU Delft employees or customers from outside TU Delft can also have them delivered. Having items delivered can incur costs. See Borrowing for more information.

How do I extend the loan period of a book?

After the initial four weeks, we will automatically extend the loan period every four weeks until:

  • The book is reserved by someone else.
  • You have had the book in your possession for 26 weeks.

In both cases we will send you an e-mail ahead of time stating when you must return the book*.

Exception: different rules apply to companies, institutes and foreign borrowers; the initial loan period is 8 weeks and can be extended as follows:

Online:

  1. Click on ‘Login for renewals’ in the menu at the top of this page.
  2. Log in with the login details of your library pass.
  3. Select ‘Account’.
  4. Click on the ‘Renew all loans’ button.

Other options:

  • By telephone: 015 27 85678 (between 08.30 and 17.00 on working days)
  • At the information desk (during opening hours).
How do I reserve a book that is out on loan?

Look for the book using the search box in the top right of each page on this website. Log in using your NetID or library pass and click on ‘Make a reservation’.

How long can I keep books that I have borrowed?

You can keep books that you have borrowed for at least four weeks.

After that we will automatically extend the loan period every four weeks until:

  • The book is reserved by someone else.
  • You have had the book in your possession for 26 weeks.

In both cases we will send you an e-mail ahead of time stating when you must return the book*.

Exception: different rules apply to companies, institutes and foreign borrowers. Read borrowing books for businesses.

 

How many books may I borrow at the same time?

You may borrow twenty books at the same time. There is no limit on the number of items that business customers may borrow at the same time.

How much is the fine if I return a book late?

The fine is €0.20 per book per day, to a maximum of €10.

I am unable to come to the library to collect a book. Can I have it delivered?

We send books to:

  • TU Delft employees via the internal post (free of charge).
  • Businesses and organisations by post (for a fee).
I no longer require a book I have previously reserved. Can I revoke the reservation myself?

No. Please contact Ask Your Library, our customer service.

If I request a book or journal from the central library depot, when will I be able to collect it?

Requested on Monday to Thursday, before 17:00
It will be available at the counter 30 minutes later, up to a quarter of an hour before closing time on the same day.

Requested on Friday, before 17:00
It will be available at the counter 30 minutes later, up to a quarter of an hour before closing time on Sunday.

Requested on Monday to Friday, after 17:00, or on Saturday or Sunday
It will be available at the counter on the next working day, up to a quarter of an hour before closing time.

Please note: this means that items requested on Friday evening, Saturday or Sunday will not be available until the following Monday morning!

May I use a section of text from another person?

Yes, as long as you clearly indicate which section of text you have adopted and where it comes from. Copyright law does not state precisely how much text you may adopt; a single line or paragraph is no problem, but half a book is certainly not permitted. So where does the boundary lie? It is sensible to ensure that you write more yourself than you cite or paraphrase. On the other hand, an academic work without citations or paraphrases will lack credibility!

May I use information from the internet?

Yes. With regard to citing or paraphrasing, it is not important whether the information comes from the internet or from a book as long as you clearly state where you found it.

May I use photographs, drawings or graphics from other people?

Yes, but only with a good source quotation. In the case of photos and drawings, you should also get permission from the photographer or artist beforehand because here you are using the entire work and not, as in text, just a small fragment.

In the case of photos on the internet, you will sometimes find a Creative Commons licence which states precisely whether you can use them and which conditions the photographer has set for this use. If no information is provided along with the photo or if it is stated that reuse is not permitted, then it is up to you to contact the photographer and to ask whether you may use a specific photo in your work. There’s no harm in asking! The photographer might then give you permission to use the photo, possibly on payment of a fee.

What is plagiarism?

Plagiarism is the use of another person’s material in your own paper or publication without clearly indicating that you did not write or create it yourself. This can involve not only texts but also photographs, graphics, drawings or other material.

The use of other people’s material is permissible, but you should clearly indicate precisely what material you have adopted from someone else and from where it originates (source quotation).

For more information, see also Tulib.

Can I donate a book to the library?

We are very selective about accepting donations, because it takes a lot of time to process them. However, if your donation is a useful addition to our collection, we will be pleased to accept it. Please contact Ask Your Library with any questions about donating books.

Can I look on the shelves to see whether there are books about a certain subject?

In most TU Delft Library locations, books are arranged on the shelves by subject. Consult the floor plan or ask library staff at the location to find the subject of your choice.

Can I obtain a book from another library?

Yes, you can borrow a book from another library through TU Delft Library . Please contact Ask Your Library, our customer service, with your request.

Can I search for full-text articles and e-journals from my workspace?

You can use any internet-capable computer to make a search using the search box at the top right of each page of this website. At the moment, only the articles from TU Delft Repository and a subset of Elsevier, Springer and IEEE publications can be searched.

If you wish to search a specialist bibliographic database, then you need to do this on the TU Delft campus. Also see the question: How can I gain access to the digital collection?

Can I suggest a book for the collection?

We welcome acquisition suggestions from our customers! Please use our online form to send us your suggestions. 

All acquisition suggestions are carefully considered. If your suggestion matches the collection profil and fits within the budget, we will be happy to purchase it.

You will be informed within five working days whether TU Delft Library will purchase the title.

How can I find literature and information about my subject?

Think of a number of relevant search terms and try the search box at the top right of each page in this website. You can limit the search results to type of publication (e.g. journal, reference work).

For a more extensive literature search you need a specialist search system such as an online bibliographic database. You will find an overview of available information per subject field in the Virtual Knowledge Centres.

How can I gain access to the digital collection?

I am…

I work…

Access

a TU Delft student or employee

on the campus

Unlimited and automatic through IP recognition

elsewhere, not on the campus

Access after logging in with VPN or citrix. This requires software installation and NetID.

not a student or employee of TU Delft

(just for today) in the Central Library of TU Delft

Request a day account at the information desk. You can then log on to the TU Delft network using a PC or via WiFi and consult the digital collection.

at the office, at home, elsewhere

No access to a large part of the collection due to licence limitations. Only Open Access publications are freely accessible.

How can I obtain a book from the depot?

Under the title description of each book in the library catalogue you will find a small block labelled “Availability”. If this mentions “Currently on shelf at the depot”, the book will have to be fetched by library staff. Click on the button “Retrieve from depot” in the section “Get it” and fill out the form to send a request to a member of staff in the depot. If you are not yet logged on, you will first be presented with a log-on screen. During opening hours, the book will be available at the information desk within 30 minutes.

If you are a TU Delft staff member or a business customer, you do not need to collect the book from the information desk, but you can have the book delivered to you.

How can I obtain a book that is not in the collection?

Through TU Delft Library, you can borrow books from another library. You can also make an acquisition suggestion.

How can I search the TU Delft Library collection?

You can begin by entering a search query in the search box at the top right of each page of this website.

To learn more: watch a tutorial on TUlib, the information skills website.

How to log in the catalogue WorldCat Discovery
I can’t find a book or journal, although it should be there. What can I do?

Perhaps it is being used by another customer. It is possible that a journal has not (yet) been delivered. Please come to the information desk or contact us through Ask Your Library if you are unable to find a book or journal.

I don’t have the time or inclination to search for literature myself. Can I outsource it?

You can request a literature search by specialist library staff.

What is de Trésor collection?

The Trésor (“treasury”) collection is our collection of special and antique books, atlases, maps, journals, prints and photographs. You can view publications from this collection by appointment only.

Where can I find the library catalogue?

You can search the catalogue via the search box at the top right of each page of this website. In order to log in to the catalogue, use the link “Login for renewals” in the menu at the top of the page.

Which books and journals can I find at which location?

Also see the page Addresses and opening hours (use the links in the menu on the left for the different locations).

What?

Where?

All subjects

Central Library

Architecture (history)

Architecture

Art (history)

Architecture

Building technology

Architecture

Civil engineering: study material, reference works

CEG StuDOC

Maps, ground plans, atlases

Map Room

Real estate and accommodation

Architecture

TU Delft (history)

Trésor

Why doesn’t the library have anything about my subject?

An increasing amount of research is of a multidisciplinary nature. Unfortunately, the collection budgets are limited and cannot always be increased to keep pace with the interests of our customers. The emphasis of the collection is on science and technology. However, do you believe that important publications are missing? Please let us know!

Why is not all literature and information accessible online?

Not all literature and information is published in digital form. Scanning paper publications is very expensive and is carried out on a very limited scale.

In many cases, access to online publications is limited by expensive licences. If you have a specific question, then please contact Ask Your Library, our customer service.

Can I place orders by telephone?

No, except in the case of urgent requests from our own collection (tel. 015 27 85644). This will entail extra costs. See Costs of ordering copies or scans.

Can profit organisations also request copies?

You can only request copies from paper books and congress journals.

Can you check for me how many pages an article is and what a copy will cost?

No, we cannot check in advance how many pages an article is. We only know when we have the article to hand or on the screen, which in itself takes a lot of time, especially if the publication in question is not in our own collection. With every order, a minimum of ten copies are charged for each request.

Can you check to see if my request has been received/delivered?

Yes, if you made your request via WorldCat Discovery, NCC, Pica or the online order form. For this, you can contact our customer service, Ask Your Library.

Do I have to be a member of TU Delft Library to order copies or scans?

No, you do not have to be a member. However, you do need a customer number (which is free).

How can I pay for the copies or scans I have requested?

TU Delft students and employees pay with a BAAN code. Business customers receive an invoice. Invoices may be paid by deposit, credit card, bank transfer or IFLA voucher.

How do I get a customer number?

You can apply for a customer number from Ask Your Library, our customer service.

I have no access to a particular article. Can I order it?

You can order it if you:

  • have applied for a customer number from Ask Your Library, our customer service (free)
  • order on behalf of a non-profit organisation.

See also: Ordering copies or scans and Business users: ordering copies or scans.

What does a copy or scan cost?

The costs vary, depending on:

  • black & white or colour
  • number of pages
  • delivery time (faster deliveries are more expensive)
  • the collection from which the copy has to be retrieved (providing copies from our own collection is less expensive than from other libraries)
  • whether you are a student or employee of TU Delft or not.

In some cases we charge a supplement if you are from an organisation outside TU Delft, as that means our cost-price increases.
The minimum cost is €6.50 and the maximum is €20. See Costs of ordering copies or scans.

What is the delivery time for documents?

The delivery time is two (urgent cases) to four (normal orders) working days (Mon-Fri). See the page Ordering copies or scans for more information.

Will I receive copies or scans?

In most cases, you will get scans. Many publishers do not permit us to forward digital articles. We have to make a print, which we then scan, which is highly labour-intensive and not ideal as regards quality! Fortunately, though, it seems as if this will change in the future. If you order colour rather than black and white, you will always receive a copy.

Do Open Access journals have the same quality standards as paid journals?

Yes. Open Access has nothing to do with quality, only with the payment. It is not the reader but the author or publisher who pays. Just as with paid journals, you will find good and less good Open Access journals, with a higher or less high quality.

Do Open Access journals have the same status as paid journals?

Yes. Open Access has nothing to do with status, only with the payment. It is not the reader but the author or publisher who pays. Just as with paid journals, you will find good and less good Open Access journals, with a higher or less high status.

Do Open Access publications have greater impact than publications in traditional journals?

Yes. Open Access publications are given a broader electronic distribution and are more visible. The accessibility of a publication is not the only condition for being cited, but it is an important one.

Does TU Delft have a policy with regard to Open Access?

On 10 May, 2005 TU Delft signed the Berlin Declaration on Open Access to Knowledge in the Sciences and Humanities, known for short as the Berlin Declaration. In doing so, TU Delft allied itself with the parties who are actively promoting a global and interactive dissemination of knowledge and science. The involvement and policy of TU Delft are expressed in the initiatives of TU Delft Library, also supported by the Executive Board, that aim to facilitate promotion of, information about and funding of Open Access publishing.

How do I fund an Open Access publication?

At TU Delft the faculties or research groups are responsible themselves for funding Open Access publishing. If this is problematic, then one may draw on a temporary fund which is used to finance peer-reviewed Open Access publications.

 
The Open Access Fund is administered by TU Delft Library. In order to be considered for the Open Access Fund, however, you need to meet a number of conditions. For further information please contact Ask Your Library.

I am an employee of TU Delft. Does this mean that TU Delft holds the copyright to my publications?

That depends on the type of publication.

  • In the case of teaching material created at TU Delft within the terms of your appointment, TU Delft holds the copyright. The teaching material may be constantly re(used) in education and research, even if the author no longer works at TU Delft.
  • In the case of academic and specialist publications (thesis, academic article, article in a journal), the author himself holds the copyright.
  • In the case of a patent, things are a little more complicated. According to the Dutch Patent Act (Octrooiwet), TU Delft is entitled to apply for the patent to inventions made by its employees. The employees are obliged to report their inventions to TU Delft and will receive a remuneration from TU Delft in return.
    If TU Delft does not make use of the right to apply for a patent, then the inventor may do this himself, at his own expense.
    If a student makes an invention during the course of his studies, then this invention is also the property of TU Delft. Just like employees, students will receive a remuneration from TU Delft if TU Delft applies for a patent to their invention.
  • In the case of Bachelor’s and Master’s theses that are written during a course of studies at TU Delft, the author himself holds the copyright unless written agreements have been made with, for instance, a company where the research was carried out.
I have forgotten to insert the © symbol in my publication. Does this affect my copyright position?

The © symbol does not have legal status. So it doesn’t matter whether you have inserted it in your publication or not. If you use the © symbol, it is just a way of reminding others that they cannot use your work without further ado.

I published an article in a good journal and at the time I signed a form in which I transferred the copyright in full. Am I still allowed to use that article in my thesis?

Only if you obtain permission from the publisher or organisation to which you transferred the copyright. By signing the form you have given them the right to decide who is allowed to reuse your article and what manner.

I would like to publish my work as Open Access. What must I do?

If you work at TU Delft, then you can have your work included in the TU Delft Repository. It will then be accessible worldwide. TU Delft students can also have their theses included in the Repository.

If you wish to publish an article in an Open Access journal, then you should first look for an Open Access journal in your own specialist field. One way of locating such a journal is by consulting the Directory of Open Access Journals. Some publishers, such as Springer, let the author choose whether the article should be accessible through Open Access or only to subscribers. Once you have identified a journal in which you wish to publish, you can then find information on the journal’s website about the procedure, the costs and the method of payment.

If I publish in an Open Access journal, does this mean I lose my copyright?

No, Open Access means that everyone is allowed to read your article free of charge but that has nothing to do with copyright. This is retained by the author. Or by the publisher, if the author has transferred it.

May I place my own publication on my own website or on the website of the faculty?

Yes, unless you have transferred the copyright to a publisher or another organisation. In that case you require permission from this organisation. As long as you have not transferred the copyright, you can do what you want with your own publications.

What benefits do I get from Open Access as a reader?

You can read Open Access publications at any time and anywhere free of charge.

What benefits do I get from Open Access as an author?

Everyone has access to your publication and better distribution and better visibility lead to more citations.

What is Open Access?

Open Access is a publication model in which the publication is available to the reader free of charge. In the traditional publication model, publishing is free of charge for the author and the reader pays. There are also journals that apply Open Access in part: in this case the author may decide.

What is the difference between "auteursrecht" and copyright?

There is no difference. Auteursrecht is the Dutch term for Copyright.

What role does TU Delft Library play in Open Access publishing?

TU Delft Library strives to promote Open Access publishing as much as possible. We provide advice for instance, but we also administer the Open Access Fund which can be used to finance peer-reviewed Open Access publications if funding from one’s own faculty or research group is problematic.

In order to be considered for the Open Access Fund, however, you need to meet a number of conditions. For further information please contact Ask Your Library.

Why should I publish as Open Access if I can simply put my own academic output on my own website or weblog? Colleague academics will be able to find me there!
  • Only copyright-free publications can be placed with no further ado on one’s own website. If an article is published in a traditional journal, then the copyright is often transferred to the publisher.
  • Quality control: just like traditional journals, Open Access journals too have a peer review procedure which monitors the quality. Everyone can publish on their own website, so the reader thus has no way of assessing the quality.
  • Publications in Open Access journals generally count as official publications, while publications on one’s own website don’t count in this way.
Does the building have wheelchair access?

Yes, at the employee entrance on the south side of the building, near the car park. A bell and intercom are located on a free-standing post in front of the entrance.

How can I reserve a project room?

The four project rooms are available for groups of at least three students.

Reservations should be made by sending an e-mail to Ask Your Library, our customer service. Please include your student number, name and telephone number, as well as the part of the day for which you would like to make a reservation (morning, afternoon, evening).

For more information, see the page Project rooms.

How can I use the library from home?

A great deal of digital material is available on a so-called 'campus-licence', which limits its use to the TU Delft campus.

TU Delft students and employees can use a Virtual Private Network (VPN) to gain access to the library’s digital sources from outside the TU Delft campus.

TU Delft employees also have full access from the Citrix telewerk environment.

How do I find a book on the open bookshelves?

When you have searched for a title using the search box on this website, your can find the location on the page with the description of the book, under the heading ‘Availability'.

If you see the following, the book is on the shelves:

Available, is on the shelves
Library                      Central Library
Location number      XVE199 (or another three-letter, three-figure code)

The three letters of the location number indicate the subject of the book (XVE = management); the three figures are an abbreviated version of the year of publication.

The books on the shelves are organized in alphabetically, by their three-letter classification code: from ARA at the far left on the top level of the book shelves to ZWF on the lowest level. Books with the same letter code are located in numerical order. You will find an overview of the organization of the bookshelves in this document (pdf).

The book in the example, with code XVE199, is located on the lowest level of the bookshelves.

If you are unable to find a book, staff members at the Information desk will be pleased to help you.

Is it possible to join a guided tour of the TU Delft Library building?

There are no regular guided tours, but guided tours are sometimes organized for groups. For more information, see the page Guided tours or make an appointment now at Ask Your Library.

Is WiFi available in TU Delft Library?

Yes. TU Delft students and employees can use the eduroam wireless network giving them access to the internet and non-secure TU Delft environments.

The eduroam wireless network is also accessible for guests from other organisations that take part in the SURFnet authentication infrastructure.

Visitors can use TUvisitor, our wireless network in the main hall, free of charge. A Library membership is required.

For more information read our WiFi-section on our website.

What are the addresses of the TU Delft Library locations?

TU Delft Library (central library)

Address for visitors

Postal address

Prometheusplein 1 (Building 21)

Postbus 98

2628 ZC Delft

2600 MG Delft

Architecture faculty library

Address for visitors

Postal address

Julianalaan 134 (Building 8)

Postbus 5043

Room 01MID100

2628 BL Delft

2600 GA Delft

CEG StuDOC

Address for visitors

Postal address

Stevinweg 1 (Building 23)

Postbus 5048

1st floor

2628 CN Delft

2600 GA Delft

What are the opening hours of different TU Delft Library locations?

TU Delft Library (central library)

Opening hours

Everyday

08.00 - 24.00

See the page Opening hours for changes in the opening hours during exam periods and holidays.

Architecture faculty library

Opening hours

Monday to Thursday:

09.00 - 18.00

Friday:

09.00 - 17.00

See the page Architecture faculty library for changes in the opening hours during exam periods and holidays.

CEG StuDOC

Opening hours

Monday to Thursday:

8.00 - 22.00

Friday:

8.00 - 18.00

See the page CEG StuDOC for changes in the opening hours.

What can I find in the Map Room?

The Map Room contains the current map collection of TU Delft Library: topographical and thematic maps of the Netherlands, plus a limited number of foreign maps.
You can also go to the Map Room to access some digital maps.
The collection of historic maps is kept in the Trésor.

What can I find in the Trésor collection?

The Trésor collection includes historic books, journals, maps, photographs and prints from before 1900. The items in the Trésor are too valuable and too fragile to be loaned out. However, you may view items and make copies on the spot, in the presence of the administrator.

What is the best way of getting to TU Delft Library by car?

The TU Delft Library can easily be reached by car from the A13 motorway: 

  • leave at the Delft-Zuid exit, and follow the signs for TU Delft
  • turn right onto Schoemakerstraat
  • take the second road to the left, Van der Waalsweg
  • you are now in the car park.

The library is straight in front of you, with the main entrance round the corner on the left.

What is the best way of getting to TU Delft Library by public transport?

If you are using public transport, take the train or bus to Delft station, from where buses go to TU Delft Library:

  • bus 69 (towards Delft Technopolis), exit at the Aula TU Delft stop
  • bus 121 (towards Zoetermeer), exit at the Aula TU Delft stop
  • bus 174 (towards Bleiswijk), exit at the Aula TU Delft stop

From the Aula stop, turn left straight away onto Chr. Huygensweg. The library is the building on the right-hand side of the road, with the grass roof with a cone-shaped construction in the middle.

For bus times and alterations resulting from extensive road works in Delft, go to www.9292ov.nl.

What method of payment can I use at TU Delft Library?

Printing and copying

  • TU Delft print account (students)
  • chipknip (top-up point available)
  • coins (change machine available)

Fines

  • chipknip (top-up point available)
  • PIN
  • cash

Membership

  • chipknip (top-up point available)
  • PIN
  • cash

Coffee, snacks

  • chipknip (top-up point available)
  • cash
When can I visit the Map Room to look at a map?

Monday to Friday, between 09.00 and 17.00.

When can I visit the Trésor to look at a book or other materials?

On Fridays, between 09.00 and 16.00, by appointment only.

Make an appointment at Ask Your Library, our customer service, stating: 

  • your time of arrival
  • the location number of the document you wish to view (the numbers are listed in the catalogue and can be found via the search box in the top right of each page in this website)
  • for journals: the year of publication or the volume number
Where can I ask a question?

You can ask your question online at Ask Your Library, our customer service.

If you are in the TU Delft Library building, you can also ask any questions you have at the information desk. It is open on working days from 09.00 to 18.00 (between 11.00 and 18.00 on the last Monday of the month).

Where can I find information about photographs of the building?

You can find information about the building on the page The Building. Photos can, for example, be found on Flickr.

Where can I make a complaint?

You can submit complaints online to Ask Your Library, the TU Delft Library customer service.

If you are in the TU Delft Library building, you can also submit any complaints you have to the information desk. It is open on working days from 09.00 to 18.00 (between 11.00 and 18.00 on the last Monday of the month).

Where is the Map Room?

The Map Room is in the Faculty of Architecture building:

Julianalaan 134 (Building 8)
Room 01MID100
2628 BL Delft

Where is the Trésor?

The Trésor is located within the TU Delft Library building:

Prometheusplein 1
2628 ZC Delft

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